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sales@ceramitell.com · +86 151 9017 9780
QMS · Inspection · Metrology
QC

Quality control —
what we measure, when, and how.

Quality starts at raw material incoming inspection and continues through every production stage. Every lot ships with documentation. Customer-required acceptance plans (AQL, CTQ-based, statistical sampling) accommodated with no extra lead time. Below is the operational detail behind our ISO 9001 / IATF 16949 / UL Recognition certification stack.

8
Inspection Gates
100%
Lot Cert Coverage
<0.3%
Field Failure Rate
5 days
RCA Response SLA
Certifications & Standards
ISO 9001IATF 16949CERoHS · REACHUL Recognized
01 · 8 Inspection Gates

What we inspect, when.

Material moves through 8 sequential inspection gates from raw silicon to finished component. Failing any gate triggers either a corrective process step or scrap — never "process exception" or "let it through with a deviation."

GateUnitWhat's MeasuredDecision
1 · Incoming Raw MaterialXRF + sievePurity, particle sizeAccept / reject lot
2 · Synthesized PowderPSD + BET + XRDD50, BET, phase contentAccept / reject lot
3 · Forming (Green State)caliperGreen-state dimensionsAccept / rework
4 · Post-Sinteringcaliper + densityShrinkage, densityAccept / scrap
5 · GrindingCMM + profilometerTolerance, RaAccept / re-grind
6 · Lapping (Precision)Talyrond + profilometerRoundness, Ra ≤0.02 μmAccept / re-lap
7 · Functional Testelectrical, thermalCold/hot resistance, cycle lifeAccept / reject
8 · Final + Packagingvisual + photoVisual defects, packagingAccept / hold
Sampling rate varies by gate and product family — typical 100% inspection at gates 1, 7, 8; statistical sampling at gates 2-6 with adjustable AQL per customer quality plan.
02 · What's in Every Lot Cert

Lot certification contents.

Every production lot ships with a Certificate of Conformity (CoC) — the contents vary by product family but follow a consistent template. Below is the typical content for our 5 major product families. Custom CoC formats accommodated for customers with specific quality requirements.

🔥
Hot Surface Igniters

UL Recognition reference + CE marking + per-unit electrical resistance (cold + insulation) + dimensional inspection report + cycle-life qualification data + visual inspection sign-off.

Cert → Electrical + dimensional + UL/CE
Precision Balls (G3–G60)

ABMA grade verification + per-ball roundness measurement (statistical sampling per ABMA protocol) + dimensional inspection + density verification + Ra surface finish measurement + lot photo.

Cert → ABMA grade + dimensional + finish
📐
Structural Parts

Dimensional inspection per drawing (CMM report) + material grade verification + surface finish + tolerance compliance per spec. Statistical sampling for production lots, 100% inspection for prototype lots.

Cert → Drawing + tolerance + grade
💎
Powders

PSD (D10/D50/D90 via laser diffraction) + BET surface area + chemical purity (XRF) + phase analysis (XRD) + bulk + tap density + loss on ignition.

Cert → PSD + BET + XRF + XRD
💻
Semiconductor Components

Chemical purity certification + particle count (per cm² @ 0.3 μm via SEM scan) + dimensional + surface finish + thermal/electrical characterization where applicable. Optional 3rd-party SGS/TÜV/Intertek verification.

Cert → Purity + particle + 3rd-party
⚗️
Custom / On Request

Customer-specific CoC formats accommodated — including PPAP (Production Part Approval Process) for automotive, ITAR awareness for aerospace, ISO 13356 biocompatibility for medical. No extra lead time for custom CoC.

Cert → Customer-specific quality plan
03 · Failure Analysis SLA

When something goes wrong.

No quality system delivers zero defects forever. What matters is how the supplier responds when a field failure happens. Below is our standard response process — applied across all production customers.

Standard Failure Response

★ 5-Day SLA
  • Day 1 Customer reports failure → initial acknowledgment within 4 hours
  • Day 2 Failed unit ships back (DHL/FedEx) for analysis
  • Day 3 SEM + dimensional + electrical analysis at our QC lab
  • Day 4 Root cause hypothesis documented + supporting evidence
  • Day 5 Written report sent to customer with root cause, corrective action, replacement plan
  • Day 6+ Replacement units ship if needed; preventive action implemented if process gap identified

Annual Supply Agreement Extras

Premium service
  • Quarterly performance review — Field failure trends, RCA summary, corrective action status
  • Dedicated quality liaison — Named contact for the customer's quality engineering team
  • Annual factory visit — Customer quality team welcomed for in-person audit, no charge
  • Preventive design review — DFM team reviews customer's new product designs proactively
  • Priority lot scheduling — Production capacity reserved for the customer's monthly delivery slots
★ Quality Outcome · 7-Year Italian Partnership

180K units/year, <0.3% field failure, zero recalls.

Our Italian pellet stove OEM partner has received 7 years of BLK igniter supply — 180,000 units/year, zero recall events, field failure rate consistently below 0.3% per year. When quality concerns arise (always less than 10 units in any given batch), root cause analysis is delivered within 5 business days. This is the operational expression of our ISO 9001 + IATF 16949 + UL Recognition certification stack — not paper, but daily work.

7-Year Quality Record
Italian OEM partnership
  • Zero Recall events
  • <0.3% Annual field failure rate
  • 5 days RCA response SLA met 100%
  • 100% Lot traceability